Managing IT Security Services Solutions Support

Few in the surrounding area can match GRINIT’s range of high-quality services, our exceptional responsiveness, 100% customer satisfaction and our team of highly skilled IT engineers.

About us

We bring complex information processes together, integrate and optimise them. We make sure you get a good night's sleep.

GRINIT goes beyond the usual MSP providers and as such has been unique in the Republic of Slovenia for 20+ years. Our staff provides professional, tailored solutions for SMEs in a variety of industries. Our client retention rate exceeds the industry average in part because we value your business. We want to become your IT service provider and make IT for your business easy, efficient and secure at the same time.

years of operation
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Satisfaction
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SLA options
24/ 365
grinit-Acronis_gold_service-provider

NO security incidents with GRINIT customers in the last 8 years!

ADDED VALUE

What you get when you work with GRINIT for IT service management

Business integrity

Your data is secure, backed up, with disaster recovery plans in place, and your network is protected by multiple layers of security.

Controlled, fixed costs

Know your costs and how much you pay each month, with fixed prices. Integrate IT budgeting into your financial portfolio.

Improved productivity

Less hassle means your staff spend less time on the sidelines because of IT problems and more time doing their job.

Help at all times

The best experts in the industry, always at your service. We provide you with SLA responsiveness on your terms, even 24/7 all year round.

WARRANTY

How GRINIT provides benefits and how it is better

Slovenian company

We live, work and study in the Republic of Slovenia. We speak the Slovene language, we are technically and formally literate. We are proficient in foreign languages. Our response times cover the whole of Slovenia.

IT Ninjas

We recruit and work with top experts. Together, we hold dozens of technology certifications. Technology and innovation are also part of our everyday life.

A company in good standing

We have just celebrated 15. anniversary. Our growth is stable with an AA rating. We place great emphasis on payment discipline and maintain a healthy financial circle.

C.A.R.E. methodology

Consult, Advise, Recommend, Educate. A methodology that is equally employee-oriented. So you can focus on your business and your customers.

Premium orbs

Our service is of the highest standard. We work with our clients in what we call "White Gloves", synonymous with prudent care. Every job is equally important to us.

Non-negotiable guarantee

Our systems and end devices include maximum factory warranties. These are further enhanced by our own performance warranty. We have our own service.

Strategic partnerships

We are building lasting partnerships to ensure that systems work as planned. We ensure multiple inputs of all types of equipment, both domestic and from abroad.

Internal coordination

We carefully coordinate any external contractors or project providers. We never let external contractors have a free hand. We form a bridge between other IT partners.

Fast response times

On average, we answer phone calls within ~15. seconds, and a request for help in less than 1 hour. No SLA specifics and for all types of customers.

SLA support

We offer rapid SLA (Service Level Agreement) response times, up to and including 1 hour, for all days of the year.

Covid-19 SOHO Office

We are very proud that our customers have not been thrown off track by the state of emergency. We have been and remain ready to work with modern guidelines from anywhere, at any time, for any reason.

You drive your business. We make sure you can do business.

Feedback

Real users, real opinions

Marcel S.January 2023
Fast, efficient!
Mojca G.October 2023
Quick response!
Tadej G.October 2023
Excellent timeliness!
Kevin K.March 2024
Thank you for your extremely fast and high quality assistance!
Matej M.March 2024
I like the fact that the team takes the time to look at each individual case and dig deep to fix the problem so that it never happens again.
Srečko G.March 2024
The responsiveness of the caliper is more than excellent! We can only wish for something like this from IT.
Matej M.March 2024
Error fixed on SUNDAY afternoon, all compliments to the team!
Marina M.March 2024
I would like to praise their responsiveness, speed and professionalism!
Damjan S.March 2024
A quick and successful solution to our problems.
Darko V.April 2024
Excellent, quick to respond.
Petra V.April 2024
Quality work, every time.
Sebastijan M.April 2024
Superb!
Veronika D.April 2024
Very happy with the help. Thank you!

Services

Why our customers trust us

We offer the best IT services in Slovenia.
We are also trusted in the wider region.
We know IT and we are on the TI with IT.

After 20+ years of supporting tens of thousands of cases, we know IT support inside and out. We know what’s going on in your business and how to respond to changes and updates in operations.
We have highly trained staff working with high-quality equipment.
We provide you with the best services to make sure your business runs as efficiently as possible.

GRINIT works with the best IT engineers and certified experts, not just computer scientists and technicians.

We know that your infrastructure is crucial. That’ s why we have certified engineers on our staff to look after your complex business systems in a way that means you never have to worry about running your business.
We are a trusted IT service provider that everyone can trust.

GRINIT offers unique value and the best guarantee compared to other IT companies in the Republic of Slovenia.

We ensure a seamless supply of high quality products and services.
We offer subscription and hourly support services to ensure you get the best value for your business IT support needs. What about the Best Guarantee?
We find negative reviews unacceptable but indispensable.
Every criticism represents an immediate and direct improvement.

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