IT Documentation
The IT documentation system is something new
Informatics is made up of a growing mountain of data and information, which is usually updated very frequently.
With the introduction of an IT documentation system, we are cataloguing data that can only be consulted by authorised persons.
Data is available from anywhere, 24/7.
Compliant IT documentation
IT Documentation system
High and consistent security
Security is a key element that makes up an IT documentation system.
It uses military encryption algorithms (AES 256-bit GCM, PBKDF2) and techniques such as tokenisation to ensure that security keys are secure.
We use HTTPSP connections for data transmission, and we reject non-secure connections.
The IT documentation system is subject to regular security design reviews, threat modelling and regular penetration tests by independent external companies.
In addition to data encryption and rigorous testing, the IT documentation system applies multiple security and privacy frameworks to comply with international standards, including SOC 2 Type 2, GDPR, HIPAA and PCI DSS.
Knowledge base
IT governance is an ever-changing challenge. GRINIT is introducing a structured but flexible approach to documentation that will make teams and employees more efficient, customers happier and businesses more successful.
We do this by integrating a dedicated IT Document Management System that enables your IT data to be securely and coherently protected and accessible anytime, anywhere.
Documenting the situation
IT systems require growing mountains of data. Capturing a realistic picture of the actual state of informatics data and managing and cataloguing it in a structured way requires a lot of logic.
GRINIT doesn’t discover hot water and offers you the state of your IT environment in a friendly, logical and meaningful way.
We use dedicated and professional tools that we develop together with MSP professionals. We are bringing to the development of the IT documentation system what is appropriate for this type of data and information.
IT asset management
One of the key building blocks of ITDS is IT asset management. Individual departments, such as.
Management, Purchasing and internal IT departments clearly monitor their own IT assets, including warranty periods, hardware specifics, etc.
configurations, license status, etc..
Password management
Password management is a nightmare with the increasing number of passwords required, combined with usernames, PIN numbers and especially the requirement for very complex, long passwords.
Another particular challenge is the secure distribution of passwords; how does the organisation communicate and share them among employees?
Is the method of password exchange secure?
How are passwords updated, etc.?
GRINIT offers you the management and secure exchange of all types of passwords through an IT documentation system, including password generators, short-term or temporary passwords, etc.
IT equipment life cycles
The IT documentation system clearly records each piece of hardware individually, including date of purchase, serial number and warranty validity.
The clear visibility significantly facilitates the management of the devices in the company and also complements the existing bookkeeping.
GRINIT also defines optional input fields according to the customer’s request, by which the data is further sorted and catalogued.
Knowledge base
Significantly speed up Employee Onboarding
GRINIT builds a knowledge base for your users, which we divide into general and specialised knowledge. General knowledge is aimed at increasing the computer literacy of employees.
Specialised knowledge relates to the internal processes of the organisation.
Onboarding employees is a big responsibility for any HR department. As there are countless internal processes in organisations, we use our knowledge base to facilitate the onboarding of new employees who have more computer skills, and to help upskill existing employees.
The concept of the Knowledge Base is based on clear articles, interspersed with a table of contents and pictorial material. For more complex processes, we create more complex screen captures in a video screen capture technique to make following the process as simple as possible.
Catalogue all IT data
The catalogue of information and data for IT environments is a huge set of variables. Secure your catalogue of all IT-relevant information with GRINIT’s integrated IT management solutions.
Questions? We are at your disposal.
Call +386 40 777 107 to speak to a sales engineer.