{"id":14941,"date":"2024-05-27T16:21:58","date_gmt":"2024-05-27T14:21:58","guid":{"rendered":"https:\/\/grinit.si\/how-we-work\/"},"modified":"2026-04-14T21:07:06","modified_gmt":"2026-04-14T19:07:06","slug":"how-we-work","status":"publish","type":"page","link":"https:\/\/grinit.si\/en\/how-we-work\/","title":{"rendered":"How We Work"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14941\" class=\"elementor elementor-14941 elementor-7581\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"true\" class=\"eael-section-particles-700dfcc elementor-element elementor-element-700dfcc e-flex e-con-boxed e-con e-parent\" data-eael_ptheme_source=\"presets\" data-preset_theme=\"nasa\" data-custom_style=\"\" data-particle_opacity=\"0.4\" data-particle_speed=\"1\" data-particle-mobile-disabled=\"false true\" data-id=\"700dfcc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-24ed048 e-con-full e-flex e-con e-child\" data-id=\"24ed048\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-9301d86 e-con-full elementor-hidden-mobile_extra elementor-hidden-mobile e-flex e-con e-child\" data-id=\"9301d86\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a391138 eael-divider-left elementor-widget elementor-widget-eael-divider\" data-id=\"a391138\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"eael-divider-wrap divider-direction-vertical\">\n\t\t\t\t\t\t\t<div class=\"divider-text-container\">\n\t\t\t\t\t<div class=\"divider-text-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"eael-divider-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"eael-divider-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"false\" class=\"far fa-dot-circle\"><\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"divider-border-wrap divider-border-right\">\n\t\t\t\t\t\t\t\t<span class=\"divider-border\"><\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-42cd571 e-con-full e-flex e-con e-child\" data-id=\"42cd571\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-468b40c elementor-widget elementor-widget-heading\" data-id=\"468b40c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How We Work<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-544ea26 elementor-widget__width-initial elementor-widget-mobile_extra__width-inherit elementor-widget elementor-widget-heading\" data-id=\"544ea26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">An MSP model that delivers stability without surprises.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6501849 elementor-widget__width-initial elementor-widget-mobile_extra__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"6501849\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Well-managed IT is not the result of luck, but of process. At GRINIT, we manage IT according to the MSP model: we standardize the environment, establish proactive oversight and clear communication, and then support stability, security, and continuous improvement through regular reporting. Below is an overview of the steps we take to make this work in practice.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2d86561 e-con-full e-flex e-con e-child\" data-id=\"2d86561\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ff1814 elementor-align-justify elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"4ff1814\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTQ3NTUsInRvZ2dsZSI6ZmFsc2V9\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fal fa-external-link\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schedule a Call<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb9c61a elementor-align-justify elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"eb9c61a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/grinit.si\/en\/industries-and-solutions\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Industries &amp; Solutions<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <style>\n                .elementor-element-700dfcc.eael-particles-section > canvas {\n                    z-index: -1;\n                    position: absolute;\n                    top:0;\n                }\n            <\/style>\n        <div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-929c00d e-flex e-con-boxed e-con e-parent\" data-id=\"929c00d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4ef383b e-con-full e-flex e-con e-child\" data-id=\"4ef383b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0109ec8 elementor-widget elementor-widget-heading\" data-id=\"0109ec8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Onboarding<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-707e59c elementor-widget elementor-widget-text-editor\" data-id=\"707e59c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Onboarding is a structured process through which we introduce the client to our IT standards, security policies, and way of working within the IT environment. The goal is to quickly establish visibility, stability, and essential security hygiene without causing unnecessary disruption to business operations. <\/p><p class=\"p1\">At GRINIT, we have developed our own onboarding methodology, MIS \u2013 Make IT Simple, based on many years of experience and proven implementations. It is a practical framework that brings together standardization, documentation, and the implementation of oversight in one consistent and repeatable process. <\/p><p class=\"p1\">The key advantage of MIS is its subtle and adaptable transition: where appropriate, it allows for a gradual introduction and sufficient time for change, while still achieving the required level of IT security within a short timeframe. The result is a well-structured environment on which we can reliably build support, security, and further development. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1427d82 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-n-accordion\" data-id=\"1427d82\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:200,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2110\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2110\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 1) Consultation and initial assessment <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2110\" class=\"elementor-element elementor-element-04f774c e-con-full e-flex e-con e-child\" data-id=\"04f774c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9a14f3 elementor-widget elementor-widget-text-editor\" data-id=\"d9a14f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">First, we assess the starting point, goals, and constraints together, and align expectations regarding responsiveness and the way we work together. We carry out an initial review of the environment \u2014 including an on-site visit where needed \u2014 and identify the key risks and priorities. The outcome is a clear plan: what we address first, what follows next, and how progress will be measured.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2111\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2111\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 2) Engagement setup <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2111\" class=\"elementor-element elementor-element-c685962 e-con-full e-flex e-con e-child\" data-id=\"c685962\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96394ef elementor-widget elementor-widget-text-editor\" data-id=\"96394ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">We put the formalities, access permissions, and points of contact in place, and establish the support channel (help desk) with agreed communication and escalation rules. We define the core IT standards and protocols so that changes remain controlled and traceable. The goal of this phase is a secure and well-structured start without unnecessary disruption to users. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2112\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2112\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 3) Stabilization and operational takeover <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2112\" class=\"elementor-element elementor-element-abc2a05 e-con-full e-flex e-con e-child\" data-id=\"abc2a05\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95eb989 elementor-widget elementor-widget-text-editor\" data-id=\"95eb989\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">We gradually take over the management of existing systems and stabilize critical services and components. We resolve obvious vulnerabilities and bottlenecks, introduce the initial level of standardization, and prepare the environment for proactive management. The result is reliable day-to-day operation and clear accountability for operational tasks. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2113\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2113\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 4) Standardization and security baseline <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2113\" class=\"elementor-element elementor-element-8658d83 e-con-full e-flex e-con e-child\" data-id=\"8658d83\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ede553 elementor-widget elementor-widget-text-editor\" data-id=\"7ede553\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">We establish the agreed MSP foundation: structured configurations, security policies, identity management, and basic update hygiene. We document key systems, access flows, and procedures so that knowledge is retained and the environment remains transparent. The goal is a unified standard on which long-term stability and security can be built. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2114\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2114\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 5) Proactive monitoring and automation <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2114\" class=\"elementor-element elementor-element-a910593 e-con-full e-flex e-con e-child\" data-id=\"a910593\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f8d425 elementor-widget elementor-widget-text-editor\" data-id=\"0f8d425\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">We introduce proactive oversight of devices, services, and key processes, with clearly defined thresholds, alerts, and response procedures. Where appropriate, we add automation so that recurring issues can be resolved quickly and consistently. The client gains greater visibility, while we gain a more predictable and efficient operational model.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2115\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2115\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> 6) Transition to production <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2115\" class=\"elementor-element elementor-element-cd7e3f2 e-con-full e-flex e-con e-child\" data-id=\"cd7e3f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68591c7 elementor-widget elementor-widget-text-editor\" data-id=\"68591c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Once the agreed standards have been met and the working protocols confirmed, we transition into regular managed operations. This includes user support, preventive tasks, regular security reviews, and periodic reporting with clear recommendations and a defined roadmap.  <strong>The result is a stable IT environment that supports the business without surprises.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-15d663b e-con-full elementor-hidden-tablet elementor-hidden-mobile_extra elementor-hidden-mobile e-flex e-con e-child\" data-id=\"15d663b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adfb242 elementor-widget elementor-widget-heading\" data-id=\"adfb242\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Operations: how support works<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa346e7 elementor-widget elementor-widget-text-editor\" data-id=\"fa346e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">We manage support through a single channel so that requests remain traceable, prioritized, and resolved without improvisation. It is clear in advance how to submit a request, how priority is determined, and how communication is handled through to resolution. <\/p><ul><li>Submitting a request (portal, email, phone)<\/li><li>Case prioritization (P1\/P2\/P3)<\/li><li>Case escalation in more complex environments involving multiple vendors (L1\/L2\/L3)<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad6ea21 elementor-widget elementor-widget-heading\" data-id=\"ad6ea21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><br>Reporting and vCIO leadership<br><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-892fdcd elementor-widget elementor-widget-text-editor\" data-id=\"892fdcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">In addition to day-to-day operational support, we ensure that IT is not treated merely as a cost, but as a managed domain with clear decisions and direction. We report regularly on current status and risks, and recommend actions that make business sense. <\/p><ul><li>Quarterly and annual reviews of KPIs and trendsKvartalni in letni pregledi KPI in trendov<\/li><li>Risk registers and prioritized recommendations<\/li><li>Improvement roadmap and alignment of the IT budget<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4f12d3 elementor-widget elementor-widget-heading\" data-id=\"b4f12d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><br>Security and compliance as routine<br><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e80ddf elementor-widget elementor-widget-text-editor\" data-id=\"4e80ddf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Security is not a one-time project, but a routine carried out consistently and measurably. We establish a core security standard and maintain it through regular updates, backup, and essential documentation. <\/p><ul><li class=\"p1\">Implementation of a security baseline (hardening of key settings)<\/li><li class=\"p1\">Update standard (patching) and compliance monitoring<\/li><li class=\"p1\">Backup and regular restore testing<\/li><li class=\"p1\">Minimum documentation: assets, access, and key procedures<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-b5f81ae e-flex e-con-boxed e-con e-parent\" data-id=\"b5f81ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7e820f elementor-widget elementor-widget-eael-logo-carousel\" data-id=\"e7e820f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;items&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:8,&quot;sizes&quot;:[]},&quot;items_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:6,&quot;sizes&quot;:[]},&quot;items_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;items_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2,&quot;sizes&quot;:[]},&quot;items_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:8,&quot;sizes&quot;:[]}}\" data-widget_type=\"eael-logo-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"swiper-container-wrap eael-logo-carousel-wrap\">\n            <div class=\"swiper swiper-8 eael-logo-carousel swiper-container-e7e820f grayscale-normal grayscale-hover\" data-pagination=\".swiper-pagination-e7e820f\" data-arrow-next=\".swiper-button-next-e7e820f\" data-arrow-prev=\".swiper-button-prev-e7e820f\" data-items-mobile=\"2\" data-margin-mobile=\"40\" data-items-mobile_extra=\"4\" data-margin-mobile_extra=\"80\" data-items-tablet=\"6\" data-margin-tablet=\"80\" data-items-laptop=\"8\" data-margin-laptop=\"90\" data-items=\"8\" data-margin=\"70\" data-effect=\"slide\" data-speed=\"400\" data-autoplay=\"4000\" data-loop=\"1\">\n                <div class=\"swiper-wrapper\">\n\t\t\t\t\t                            <div class=\"swiper-slide\">\n                                <div class=\"eael-lc-logo-wrap\">\n\t\t\t\t\t\t\t\t\t                                    <div id=\"eael-lc-logo-432f153\" class=\"eael-lc-logo\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"eael-lc-img-src\" src=\"https:\/\/www.grinit.si\/wp-content\/uploads\/2024\/06\/avtoaktivslo.png\" alt=\"\">                                    <\/div>\n\t\t\t\t\t\t\t\t\t<h4 class=\"eael-logo-carousel-title\">| Avto Aktiv SLO<\/h4>                                <\/div>\n                            <\/div>\n\t\t\t\t\t\t                            <div class=\"swiper-slide\">\n                                <div class=\"eael-lc-logo-wrap\">\n\t\t\t\t\t\t\t\t\t                                    <div id=\"eael-lc-logo-1d0a1af\" class=\"eael-lc-logo\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"eael-lc-img-src\" src=\"https:\/\/www.grinit.si\/wp-content\/uploads\/2024\/06\/medicinadela.png\" alt=\"\">                                    <\/div>\n\t\t\t\t\t\t\t\t\t<h4 class=\"eael-logo-carousel-title\">| Medicina Dela<\/h4>                                <\/div>\n                            <\/div>\n\t\t\t\t\t\t                            <div class=\"swiper-slide\">\n                                <div class=\"eael-lc-logo-wrap\">\n\t\t\t\t\t\t\t\t\t                                    <div id=\"eael-lc-logo-5d9c880\" class=\"eael-lc-logo\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"eael-lc-img-src\" src=\"https:\/\/www.grinit.si\/wp-content\/uploads\/2024\/06\/realist.png\" alt=\"\">                                    <\/div>\n\t\t\t\t\t\t\t\t\t<h4 class=\"eael-logo-carousel-title\">| Realist<\/h4>                                <\/div>\n                            <\/div>\n\t\t\t\t\t\t                            <div class=\"swiper-slide\">\n                                <div class=\"eael-lc-logo-wrap\">\n\t\t\t\t\t\t\t\t\t                                    <div id=\"eael-lc-logo-54fd485\" class=\"eael-lc-logo\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"eael-lc-img-src\" src=\"https:\/\/www.grinit.si\/wp-content\/uploads\/2024\/06\/wallismotorljubljana.png\" alt=\"\">                                    <\/div>\n\t\t\t\t\t\t\t\t\t<h4 class=\"eael-logo-carousel-title\">| Wallis Motor<\/h4>                                <\/div>\n                            <\/div>\n\t\t\t\t\t\t                            <div class=\"swiper-slide\">\n                                <div class=\"eael-lc-logo-wrap\">\n\t\t\t\t\t\t\t\t\t                                    <div id=\"eael-lc-logo-7a2ed93\" class=\"eael-lc-logo\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"eael-lc-img-src\" src=\"https:\/\/www.grinit.si\/wp-content\/uploads\/2024\/06\/avtoval.png\" alt=\"\">                                    <\/div>\n\t\t\t\t\t\t\t\t\t<h4 class=\"eael-logo-carousel-title\">| Avtoval<\/h4>                                <\/div>\n                            <\/div>\n\t\t\t\t\t\t                            <div class=\"swiper-slide\">\n                                <div class=\"eael-lc-logo-wrap\">\n\t\t\t\t\t\t\t\t\t                                    <div id=\"eael-lc-logo-f09ceaf\" class=\"eael-lc-logo\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"eael-lc-img-src\" src=\"https:\/\/www.grinit.si\/wp-content\/uploads\/2024\/06\/pscmolk.png\" alt=\"\">                                    <\/div>\n\t\t\t\t\t\t\t\t\t<h4 class=\"eael-logo-carousel-title\">| PSC Molk<\/h4>                                <\/div>\n                            <\/div>\n\t\t\t\t\t\t                            <div class=\"swiper-slide\">\n                                <div class=\"eael-lc-logo-wrap\">\n\t\t\t\t\t\t\t\t\t                                    <div id=\"eael-lc-logo-9634dc8\" class=\"eael-lc-logo\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"eael-lc-img-src\" src=\"https:\/\/www.grinit.si\/wp-content\/uploads\/2024\/06\/totus.png\" alt=\"\">                                    <\/div>\n\t\t\t\t\t\t\t\t\t<h4 class=\"eael-logo-carousel-title\">| Totus<\/h4>                                <\/div>\n                            <\/div>\n\t\t\t\t\t\t                            <div class=\"swiper-slide\">\n                                <div class=\"eael-lc-logo-wrap\">\n\t\t\t\t\t\t\t\t\t                                    <div id=\"eael-lc-logo-9eb73ad\" class=\"eael-lc-logo\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"eael-lc-img-src\" src=\"https:\/\/www.grinit.si\/wp-content\/uploads\/2024\/06\/astop.png\" alt=\"\">                                    <\/div>\n\t\t\t\t\t\t\t\t\t<h4 class=\"eael-logo-carousel-title\">| Astop<\/h4>                                <\/div>\n                            <\/div>\n\t\t\t\t\t\t                            <div class=\"swiper-slide\">\n                                <div class=\"eael-lc-logo-wrap\">\n\t\t\t\t\t\t\t\t\t                                    <div id=\"eael-lc-logo-229b11e\" class=\"eael-lc-logo\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"eael-lc-img-src\" src=\"https:\/\/www.grinit.si\/wp-content\/uploads\/2024\/06\/agpcars.png\" alt=\"\">                                    <\/div>\n\t\t\t\t\t\t\t\t\t<h4 class=\"eael-logo-carousel-title\">| AGP Cars<\/h4>                                <\/div>\n                            <\/div>\n\t\t\t\t\t\t                            <div class=\"swiper-slide\">\n                                <div class=\"eael-lc-logo-wrap\">\n\t\t\t\t\t\t\t\t\t                                    <div id=\"eael-lc-logo-300e59d\" class=\"eael-lc-logo\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"eael-lc-img-src\" src=\"https:\/\/www.grinit.si\/wp-content\/uploads\/2024\/06\/seyfor.png\" alt=\"\">                                    <\/div>\n\t\t\t\t\t\t\t\t\t<h4 class=\"eael-logo-carousel-title\">| Seyfor<\/h4>                                <\/div>\n                            <\/div>\n\t\t\t\t\t\t                            <div class=\"swiper-slide\">\n                                <div class=\"eael-lc-logo-wrap\">\n\t\t\t\t\t\t\t\t\t                                    <div id=\"eael-lc-logo-97757c0\" class=\"eael-lc-logo\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"eael-lc-img-src\" src=\"https:\/\/www.grinit.si\/wp-content\/uploads\/2024\/06\/webtasy.png\" alt=\"\">                                    <\/div>\n\t\t\t\t\t\t\t\t\t<h4 class=\"eael-logo-carousel-title\">| Webtasy<\/h4>                                <\/div>\n                            <\/div>\n\t\t\t\t\t\t                            <div class=\"swiper-slide\">\n                                <div class=\"eael-lc-logo-wrap\">\n\t\t\t\t\t\t\t\t\t                                    <div id=\"eael-lc-logo-17b30aa\" class=\"eael-lc-logo\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"eael-lc-img-src\" src=\"https:\/\/www.grinit.si\/wp-content\/uploads\/2024\/06\/bmwgroup.png\" alt=\"\">                                    <\/div>\n\t\t\t\t\t\t\t\t\t<h4 class=\"eael-logo-carousel-title\">| BMW Group<\/h4>                                <\/div>\n                            <\/div>\n\t\t\t\t\t\t                            <div class=\"swiper-slide\">\n                                <div class=\"eael-lc-logo-wrap\">\n\t\t\t\t\t\t\t\t\t                                    <div id=\"eael-lc-logo-cc7fba7\" class=\"eael-lc-logo\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"eael-lc-img-src\" src=\"https:\/\/www.grinit.si\/wp-content\/uploads\/2024\/06\/toyota.png\" alt=\"\">                                    <\/div>\n\t\t\t\t\t\t\t\t\t<h4 class=\"eael-logo-carousel-title\">| Toyota Adria<\/h4>                                <\/div>\n                            <\/div>\n\t\t\t\t\t\t                            <div class=\"swiper-slide\">\n                                <div class=\"eael-lc-logo-wrap\">\n\t\t\t\t\t\t\t\t\t                                    <div id=\"eael-lc-logo-fd4af88\" class=\"eael-lc-logo\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"eael-lc-img-src\" src=\"https:\/\/www.grinit.si\/wp-content\/uploads\/2024\/06\/avtoelite.png\" alt=\"\">                                    <\/div>\n\t\t\t\t\t\t\t\t\t<h4 class=\"eael-logo-carousel-title\">| Avto Elite<\/h4>                                <\/div>\n                            <\/div>\n\t\t\t\t\t\t                            <div class=\"swiper-slide\">\n                                <div class=\"eael-lc-logo-wrap\">\n\t\t\t\t\t\t\t\t\t                                    <div id=\"eael-lc-logo-a487133\" class=\"eael-lc-logo\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"eael-lc-img-src\" src=\"https:\/\/www.grinit.si\/wp-content\/uploads\/2024\/06\/zpharm.png\" alt=\"\">                                    <\/div>\n\t\t\t\t\t\t\t\t\t<h4 class=\"eael-logo-carousel-title\">| Z Pharm<\/h4>                                <\/div>\n                            <\/div>\n\t\t\t\t\t\t                            <div class=\"swiper-slide\">\n                                <div class=\"eael-lc-logo-wrap\">\n\t\t\t\t\t\t\t\t\t                                    <div id=\"eael-lc-logo-f991023\" class=\"eael-lc-logo\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"eael-lc-img-src\" src=\"https:\/\/www.grinit.si\/wp-content\/uploads\/2024\/06\/mesko.png\" alt=\"\">                                    <\/div>\n\t\t\t\t\t\t\t\t\t<h4 class=\"eael-logo-carousel-title\">| Me\u0161ko<\/h4>                                <\/div>\n                            <\/div>\n\t\t\t\t\t\t                <\/div>\n            <\/div>\n\t\t\t        <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How We Work An MSP model that delivers stability without surprises. Well-managed IT is not the result of luck, but of process. At GRINIT, we manage IT according to the MSP model: we standardize the environment, establish proactive oversight and clear communication, and then support stability, security, and continuous improvement through regular reporting. Below is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-14941","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How We Work - GRINIT | Managed IT Services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/grinit.si\/en\/how-we-work\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How We Work - GRINIT | Managed IT Services\" \/>\n<meta property=\"og:description\" content=\"How We Work An MSP model that delivers stability without surprises. Well-managed IT is not the result of luck, but of process. At GRINIT, we manage IT according to the MSP model: we standardize the environment, establish proactive oversight and clear communication, and then support stability, security, and continuous improvement through regular reporting. 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