We add value to IT
Complex IT ecosystems are being integrated and centralised.
ICT portfolios are managed efficiently and in line with established standards and good practices.
Leave the ICT hotspots and technological Gordian knots to the right SME experts who have dedicated their professional careers to solving and optimising complex processes.
Added value
Exceptional solutions require exceptional support
IT governance
IT can be managed through three different support programmes:
- PPP or Full Support Programme, which is designed to provide the most comprehensive approach to management, where the price is fixed and the scope of works is maximised.
- The PNP or Advanced Support Programme is designed for those customers who want more flexibility in their IT spend.
You can use the purchased quotas as you see fit and wish - The POP, or Basic Support Programme, is designed for the least demanding customers who want to have full control of their leased portfolios.
The minimum quota is working hours/month.
Cyber security
The most important concept in modern IT.
Data protection and integrity are invaluable.
That’s why we help you protect your IT environment in the following ways:
- Proactive anti-crypto protection combined with conventional antivirus protection represents the most advanced tools the industry has to offer.
Changes and updates are rapid.
We can only keep up with them with properly trained and qualified engineers. - Proactive monitoring of systems, operating under 24/7 vigilant agents for monitoring and controlling processes.
Information systems are operational all year round and are often most exposed outside working hours. - EDR or Endpoint Detection & Response are the most advanced tools for real-time detection of security incidents.
In addition to automation, the systems are monitored by security engineers who check and process cases on an ongoing basis. - IDS & IPS firewalls are dedicated hardware tools that work alone or in combination with powerful routers. Intrusion Detection and Intrusion Prevention Systems comb through data packets at the logical level and invalidate them before they penetrate deeper into the computer network.
Data protection
In practice, a well-established data protection policy means policies and practices that comply with professional methodologies such as:
- The 3-2-1 methodology means 3 copies of the data on 2 different media, with 1 media in a secondary location.
A well-established and proven approach that requires state-of-the-art technological solutions in exponentially increasing data quotas. - Disaster Recovery Online is the ultimate solution for business-critical environments where, at the moment of cloud restore entire systems and run processes directly from data centres.
- Immutable & WORM Storage or Write-Once-Read-Many are methods of archiving data that prevent later manipulation.
This is data archiving where it is necessary to comply with the strictest regulations.
SME specialities
The biggest advantage of MSP providers over other, conventional IT departments or computer specialists is that as MSPs we have overarching control and coordination of all the possible IT ecosystems that a client may have.
GRINIT is also particularly strong in the areas of:
- Subscription management means the management, billing, back-office and technical administration of all tenant subscriptions that the customer may have, e.g. Adobe, Microsoft 365, Acronis Cloud Protect, etc..
- HPE certified engineers are part of our team, led by a company director who achieved the highest professional accolades in the field of Industry Standard Servers 15 years ago. HPE is one of the leading brands with which GRINIT guarantees quality and scalability to its customers.
- Print optimisation is an often unjustifiably overlooked rationalisation factor.
Printing and print jobs can siphon off unnecessary amounts of money in less transparent businesses. Want to save on printing and maintenance costs for your print fleet? Just a little. Here too, the CEO became a top-qualified business solutions consultant years ago. Arrange your call!
Infrastructure
The foundation of any information system is a well-organised and reliable infrastructure.
It is equally important and rests on the same foundations, regardless of its size.
We provide it in the following ways:
- Future-Proof equipment ensures smooth operation and is compatible with standard and expected tasks.
Finally, the appropriate equipment also ensures that the licensing conditions of the operators are upgraded and that the investment in this very important sector is safely depreciated. - XaaS, or Iks-as-a-Service, is a form of renting rather than buying. Similar to operational leasing of ICT equipment, XaaS offers you virtually any equipment to lease, with equipment that never becomes obsolete and is always up-to-date and compliant with standards.
We include an unlimited warranty and insurance in the event of a break-in. - We install cabling & server rooms in larger environments where the sheer suitability of the space requires separation from the core equipment.
In server rooms or cabinets we create hubs that can be accessed in a controlled manner. Cabling is the concept of cables that are neat, marked and properly routed. It is considered an art in the profession because it requires a high degree of organisation and thought.
Cloud solutions
Cloud or hybrid-cloud solutions are used by everyone today.
From data warehouses to complete IaaS – infrastructure on rent – we use the cloud.
A cloud solution refers to on-demand services, computer networks, storage, applications or resources that can be accessed via the internet and the shared infrastructure of another cloud computing provider.
GRINIT provides both public and private cloud solutions to its customers.
- Private clouds are rented in professional data centres in the Republic of Slovenia or within the EU – Germany, which are tightly secured physically and by protocol.
The main advantages of a private cloud are control over the location of your data and the reliability of access to resources due to geographical location.
- The public cloud makes it easy to access the IT resources you need, when you need them, and reduces the cost and burden of ongoing hardware and data centre management.
Cloud computing has also become the solution of choice for companies expanding their infrastructure or introducing new innovations.
Projects
Project work is any work that requires in-depth knowledge and dedicated spending of resources to achieve an objective, usually to upgrade existing processes.
GRINIT manages and regulates:
- Application projects, we carry out various application updates or refreshes, from software foundations and operating systems to hardware updates when applications outgrow their original frameworks.
- Data projects relate to database migrations or updates, monitoring and administration, and backups.
- Server virtualisation is an established practice.
Virtualisation software allows multiple individual computing environments to run on a single physical server.
In practice, this is like getting several servers for every physical server you buy. Virtualisation is the first step towards achieving an energy-efficient and high-performance IT environment. Why use multiple physical servers when you can consolidate them down to a few virtual machines?Server virtualisation can also be a backup solution in the event of a security incident.
More under Cyber Security.
Web solutions
Today, online identity is part of the IT of every company or organisation.
The link between public websites and internal business processes is growing due to the intertwining of technologies.
- We also design and build corporate websites. We don’t make online shops.
IT documentation
IT-specific documentation is also part of the business documentation.
IT documentation covers everything from passwords to inventories of departments, including device lifecycle bookmarks.
Without organised IT documentation, you cannot be compliant, much less consider your company to be organised.
GRINIT can help:
- Implementing an ITDS solution means building an IT Document System, or ITDS.
solution hosted on secure servers.
Access to IT documentation is regulated and controlled at audit trail level.
The system is secure and compliant with the norms. - Controlling IT portfolios complements the ITDS as part of the content.
It is a very transparent and practical part that sorts all IT departments and groups them by users, which are synchronised with the AD directory. - The User Portal is the exposed part of the documentation for end-users.
It is used for the Onboarding or Know-how portal, which can be filled with various data; everything from WIFI passwords to KB articles, etc.. - The life cycle of IT equipment is another ITDS content that clearly shows the hardware characteristics of appliances, including the expiry of the warranty period.
Design, consultancy, IOT...
We cooperate, we advise, we help in any way we can.
Not all possibilities can be listed.
But we can assure you that brainstorming is the cornerstone of a successful ICT environment.
Consultation followed by design. We are most often involved in building and adapting systems.
- Computer networks are being fully built or rehabilitated.
We follow the best practices of consolidated technologies. The computer network is the backbone of any IT environment. - Video surveillance systems. Modern IP video surveillance systems are closely linked to the computer network and cyber security.
The flood of manufacturers and cheap solutions is driving quality implementations away, so we only use top vendors for video surveillance systems that provide a high level of management and control, and a superior user experience for operational staff when they need to access data (footage).
THE PROCESS CHAIN
6 steps to complete integrated IT governance
Comprehensive IT environment provisioning is not easy and is a challenge even for organisations with up to 10 users.
Don’t overestimate security issues and your own data integrity.
Make your IT environment more efficient, more responsive and, above all, more secure.
Consultation or 1. Step 1
is regularly and continuously repeated. Whether it's new clients or new projects, major interventions and upgrades to existing IT infrastructure. The consultation is also carried out at the regularly scheduled monthly, quarterly or annual IT reviews for the coming period.
Onboarding or 2. Step 2
is the next logical step in the onboarding phase. It is a basic familiarisation and induction into an organised IT system. It is familiarisation with internal IT policies, access to the knowledge base, familiarisation with the general culture of behaviour and communication in IT processes, etc..
Management or 3. Step 2
is the takeover and coordination of all internal IT processes, including the controlling of third/external IT partners, project partners, service providers, etc. Governance centralises the care and management for the smooth operation of all IT services in the organisation.
Monitoring or 4. Step 2
is proactive care of the IT situation. It is our favourite part of IT governance. It is the established monitoring and controlling of processes, the status of all devices, software, etc. Proactive monitoring is an extraordinary added value and represents an important step forward.
virtual CIO or 5. step
is the service equivalent to the CIO. It means processing and preparing quarterly or annual reports, managing the ITDS - IT documentation system, managing user satisfaction and, above all, keeping informed of the necessary upcoming actions and investments.
Budgeting or 6. step
the last and very important one. Careful monitoring and control allows effective planning of upcoming IT expenditure. Including IT expenses in the client's cost sheet significantly facilitates the overall business and completely removes the unpredictable and hidden costs for which IT is renowned.
Questions? We are at your disposal.
Call +386 40 777 107 to speak to a sales engineer.